Do you give away free samples?
We are asked hundreds of times per month for free samples.
Unfortunately, as we are not a massive corporate company, we cannot say yes to everyone who asks.
Do you offer a Money Back Guarantee?
We totally understand that we are a brand new company and you have no idea whether our bars taste nice!
We want to take the risk out of that decision.
Even though we have hundreds of 5 Star reviews and are confident that you will love our chocolate.
However, if you do not (and that is possible – as we cannot please everyone) simply return the rest of the bar that you don’t like and we will refund that part of the order or send you a replacement
Do you sell via any shops?
Are your products fair trade?
Our suppliers assure us that they work to higher standards than fair trade i.e. not only do they pay a very good price to the farmers, they also provide training and education on a regular basis. See our Ethical Standards Page
How do I become a stockist / retailer / wholesaler?
Please register your interest here and we will contact you Click here to register
How do you justify the price of your bars?
Other handmade artisan chocolate bars can cost up to £13 per bar. If you don’t believe us – search for artisan / handmade chocolate on Amazon or Google. We, however, took the difficult decision to keep our price as low as possible, which means we are currently operating at a loss!
When can I expect my delivery?
2-4 days usually.
Why do you charge shipping?
Do you ship internationally?
Yes to most countries around the world.
What percentage of cocoa are they?
Milk alternative versions (10 flavours): 44%
Dark versions (2 flavours): 72%
Are all your bars dark chocolate?
Only 2 of our bars are dark chocolate – Dark and Dark Ginger. We have 10 milk chocolate alternatives that taste amazing.
How big are your bars?
80g & 25g
Do you support any charities?
Yes. Please see our global impact page. If you would like to be considered for our support – please let us know.
What is the nutritional breakdown?
Are your products suitable for vegans?
Is your Chocolate Dairy Free?
What do you have against dairy farmers?
Nothing! We think dairy farmers are very hard working and do a great job. It is only because we have struggled with a number of food intolerances (dairy, gluten and sugar) that we decided to make this chocolate alternative. We also have a number of vegans and vegetarians as friends and customers who prefer not to eat animal products and we respect that decision, just as we respect people who love milk and cheese.
Does your Chocolate contain palm oil?
What are the exact ingredients?
What sweeteners do you use?
We have chosen our sweeteners after studying them at length for their safety record and the number of research papers on each one. Please do your own research though. Inulin is a dietary fibre that has been featured on the BBC’s How To Stay Young, and Trust Me – I am a Doctor. Erythritol has zero calories and has been featured in a number of very positive dental studies. Polydextrose is a soluble fibre, and Isomalt is made from sugar and does not increase blood glucose or insulin levels. Finally we use a tiny amount of sucralose (less that 0.2%) which gives our chocolate a sugar like taste (and has been subject to 110 studies showing it to be safe for consumption).
Why do you not use sugar?
Please see our nutrition page where we have posted 2 videos explaining why we do not use sugar: Nutritional Information
Is your Chocolate Gluten Free?
Is your Chocolate Soy Free?
Where is your cocoa sourced from?
Do you sell Gift Cards?
Are your products cruelty free and slavery free?
Is your Chocolate Suitable for Diabetics?
Will my kids like Heavenly Chocolate?
Is your Chocolate suitable for Paleo / Ketogenic Diets?
What is the shelf life of the chocolate?
What are the sweeteners you use?
How many 'Syns' are there is each bar?
Where are you based?
Does it taste good?
It tastes AMAZING! 🙂